Reference

How web360 Handles Your Personal Information

Your privacy is a real operational commitment at web360, not a checkbox. This policy covers what data we collect when you open an account, make deposits via bKash, Nagad or Rocket, and use the lobby — plus how you can view, update or remove…

Account Data ProtectionbKash, Nagad & Rocket Payment PrivacyCookie ControlsData Access RightsSecure Transmission
Explore the Lobby Read FAQ
web360 How web360 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Keep Your Account Data Safe

web360 applies standard security practices across every part of the account flow — from the moment you enter your bKash number to the point your withdrawal clears. Connections between your device and our servers use SSL encryption, so data in transit stays protected. We do not store your full mobile wallet PIN or password at any point. Account sessions use OTP verification to confirm identity before sensitive actions like withdrawal requests. Data retention follows a defined schedule, and inactive accounts are reviewed on a rolling basis. If you want to know exactly what we hold about you, a Subject Access Request through account settings will produce a structured export.

SSL Encryption in Transit Every connection between your browser or mobile device and web360 runs over SSL. Payment data, login credentials and session tokens are encrypted before they leave your device.
OTP Account Verification Withdrawals and account changes require OTP confirmation sent to your registered number. This step prevents unauthorised changes even if someone accesses your password.
Data Retention Schedule We keep your data only as long as your account is active or as required by applicable law. Closed accounts enter a defined retention window before records are permanently deleted.
Subject Access Requests You have the right to request a copy of your data, ask for corrections, or request deletion where permitted. Submit a request through account settings and we will respond promptly.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about your data, want to request access to what we hold, or need to correct something on your account, our support team handles privacy requests directly. You can reach us through live chat in the lobby, by email through the contact form in your account settings, or through our social channels. We aim to respond to all data-related requests within the timeframe required by applicable rules in your eligible region.

Live Chat Support Open the chat icon inside your web360 account. For privacy requests, select 'Account and Data' from the topic menu so your message reaches the right team quickly.
Email via Account Settings Log in, go to Settings, and use the Contact form. Mark your subject as a privacy or data request and include your registered mobile number for faster verification.
Social Channel Support Reach us through our official social accounts for general privacy questions. For account-specific data requests, the in-app contact form is more secure and faster.

Privacy Policy Questions Answered

These are the questions we hear most often about data, cookies and account privacy at web360. If yours is not covered here, the live chat team can help directly.

We collect your name, phone number, email address and a verified identity document. This is the minimum needed to open your account wallet and process bKash, Nagad or Rocket transactions securely.

No. Your bKash, Nagad and Rocket payment references are used only for transaction processing and internal reconciliation. We do not sell or share payment data with external parties for marketing.

Log in, go to Settings, and submit a Subject Access Request through the Contact form. We will compile a structured export of your account and transaction data within the required timeframe.

Yes, where permitted by applicable law in your eligible region. Close your account through Settings and submit a deletion request. Records are removed after the legally required retention period expires.

Cookies keep your session active, remember lobby preferences and help pages load faster on your phone. You can manage or clear cookies through your browser settings at any time without losing your account.

Inactive accounts are reviewed on a rolling schedule. If your account is closed or dormant beyond the retention period, personal data is deleted in line with our standard schedule and applicable regional law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoWeb360 GlossaryGamesweb360 Casino

Related pages

web360 Bangladesh Crash Turbo web360 Login web360 Casino Live Cricket Pitch